A CRM should fit your unique business needs, not the other way around. This is why it is crucial to seek technical expertise to ensure implementation is done right in order to maximise your CRM investment and business processes.
We are pleased to announce, that Empowering Children Foundation (Fundacja Dajemy Dzieciom Siłę) was awarded with the prestigious Jan Wejchert Award, given by The Polish Business Roundtable, in the category Social Activities.
In this post we share SalesforceBen’s story, industry insight and future predictions, shared during a conversation he had with Enxoo. If you’re keen to find out more ‘on the ground’ knowledge about the exciting direction the industry is heading, then you are certainly in the right place!
We've been awarded "Rising Star Partner 2017" at Salesforce Partner Kick-Off in Warsaw! A big thank you to everyone at enxoo and Salesforce CEE team! We are more than excited to rise even higher this coming year!
The whole enxoo team enjoyed to enter the Salesforce World once again with enthusiasts of business technology during our business breakfast! The agenda met the guests’ interest while presenting Sales Cloud and Pardot. Our special guest - Orangina Schweppes - whose Sales Director Monica Małecka presented their customer success story of implementing Salesforce, and answering...
End user training is sadly an overlooked stage of a CRM implementation project. Considered the ‘last mile’, training has an important role in project wrap-up and system handover. However, after an expensive implementation, cutting costs can tempt business leaders often training is the first to get cut.
Back in 2014, Gartner estimated that the CRM industry was to be worth USD 36.5bil in 2017. Whilst there are no publically available figures on accurate current CRM market worth, Gartner predicted this figure when the CRM market was worth $23.4bil in 2014 - a 60% increase from those measured in 2014. This gives you a sense of the scale of growth in this market. What will continue to drive revenues far beyond the estimates...
New Year: it’s that time of the year again when we become reflective, taking into account what has past, and what we can do differently in 2017. You may have done your own resolutions, and hopefully you have been able to keep to those thus far! But, was your CRM considered? New financial year for many organisations...
At this point in the buying cycle, the salesperson has got you hooked on the dream of business transformation and the ‘wow’ factors that have lined their pitch; but you need to see past the buzzwords and get visual with your potential purchase. This is when Sales Engineers step in...
There are many surveys tool you may use for an NPS (Net Promoter Score) survey but today we will show you how to set an NPS survey campaign without using any of them, and more importantly, how to have each customer’s answer stored in your Pardot database...
To pass Salesforce security review all DML operations must be checked if user who wants to execute them have permissions to do it. For this purpose a public with sharing class should be created, with methods responsible for checking CRUD Access
There are a lot of ways of managing developer's code on the Sandboxes and Salesforce orgs. One of the convenient ways is storing the code on the Version Control (like SVN, GIT, TFS and many others). It is often organized so that different branches store the code of different developers teams, but some of the branches should be periodically merged with other ones. In this case we need to...
Even in the innovative age we live in, very few jobs escape the drudgery of administration. Despite automation being a hot topic for years, and now AI, too many of us still carry out taxing and time consuming tasks, whether in Sales, Service, Finance or Marketing. It’s an inevitable truth that we’ll need to evaluate people’s day-to-day processes soon. We should be freeing up employees’ days so that they develop valuable skill assets that will make them resilient to future (inevitable) innovation.
Regular expression (Regex) is a powerful tool that can be used in many applications yet many programmers seem to be a bit afraid of using them. Below I present short tutorial about what regular expressions are and how to use them in Salesforce Apex.
Technology itself has meant that organisations need to go the extra mile in order to differentiate in the busy marketplace, or even just to stay afloat as industries become increasingly saturated. So, we start November with “Go The Extra Mile Day”, so we at enxoo reiterate how technology should boost your customer engagement along their journey with your brand - from Marketing, to Sales, and Post-Sales Service.
The Computerword Top 200 is a renowned report on the state of the Polish IT market that has been published for more than 20 years. The annual report is aimed at a wide audience, at both IT professionals and prospective customers alike.
This is another post in our ‘enxoo essentials’ series, a collection of posts that can hold your hand through the perplexing world of CRM, Cloud Computing and the Salesforce industry.
This is why we have written a high-level overview and 3 key reasons why of cloud computing has superseded traditional computing
We’re delighted to announce that enxoo has been referenced in Puls Biznesu, who state that although the recruitment industry is going through a necessary digitalization, the human touch cannot be replaced, using our customer, Grupa Most Wanted! as a case study.
This is the first post in our ‘enxoo essentials’ series, a collection of posts that can hold your hand through the perplexing world of CRM, Cloud Computing and the Salesforce industry.
You may have heard the acronym ‘CRM’ thrown around a few times, and you may be wondering what it means and if you need one; that's why in this post, we're going to break down what each element means, and why it should be the core piece of any business.