NEXERA provides wholesale services on its fiber network with a cloud-based BSS/OSS solution delivered by Enxoo
A complete, cloud-based BSS/OSS solution has been delivered by Enxoo in just a few months and it already automates all processes of the first wholesale access operator in Poland - NEXERA. The new solution supports the rapid growth of the Polish wholesale fiber network operator and enables it to provide top-level services on a large scale.
WARSAW, Poland - November 26, 2018 - Enxoo, a Platinum Salesforce Partner and one of the leading providers of industry cloud solutions for telecommunications, has informed with pride that the business and operational processes’ automation system for NEXERA has gone live at the beginning of September.
NEXERA, the recently established wholesale access fiber network operator,
is currently running construction works in thirteen areas of central and north-eastern Poland within the Operational Program Digital Poland framework. Thanks to the EU co-financing more than 280,000 households in the “white NGA addresses” and over 2,600 schools will be provided with the access to super-fast Internet. Further development of NEXERA’s network, financed by the company’s own equity, will put 450,000 households in total within the network’s reach in 2020. Being committed to providing services to residents and schools as fast as possible, NEXERA assumed launching services almost immediately after the completion of the first network areas – yet this year.
These goals demanded an express implementation of a robust system that would automate the business and operational processes. NEXERA chosen Enxoo, that implemented Enxoo for Communications BSS and integrated it with implemented at the same time CROSS Network Intelligence – an OSS network management system.
As a wholesale pioneer, NEXERA had to develop its business and operational processes from scratch, having the automation in mind from the very beginning. That was crucial to effective delivery of services on the network that was set to cover almost half a million households. Offer creation, product and customer management, service provisioning, network management, settlements as well as quality assurance and reporting – all of those processes had to be determined and automated as a part of the project.
Automation of NEXERA’s business processes was possible thanks to a rapid implementation of BSS by Enxoo. The solution dedicated to wholesale operators has been fully customized to meet customer’s needs. New functionalities, developed especially for NEXERA such as order management, billing and invoicing, had been added.
Moreover, to provide a top-notch quality wholesale service in an efficient and flexible way, the introduced system had to be intuitive and easy-to-use for NEXERA and their wholesale customers’ teams – T-Mobile, Orange, and OSE (Ogólnopolska Sieć Edukacyjna – Nationwide Educational Network).
Implementation project took only six months and commercial go-live took place at the beginning of September as planned. A team of 22 people had contributed to the project at the Enxoo’s end. The entire venture was organized according to the agile principles.
What are the effects of the automation?
NEXERA has already started processing orders using the system. As Paweł Biarda, Board Member, Sales and Business Development Executive at NEXERA has noticed, full processes’ automation enabled the company to achieve operational transparency:
With the support of the new cloud-based BSS/OSS solution a handful of NEXERA employees at the company HQ can monitor and manage regional contractors on the ground. The work of an “agile” operator, with a complex business model, would be much more difficult, if not impossible without the support of such a solution.
Enxoo is an IT consulting company which delivers transformational projects to automate and simplify the quote-to-revenue process powered by Salesforce® technology. Enxoo solutions are designed to help increase revenue and sales performance efficiency for companies from telecommunications, software, business services, and real estate industries. Enxoo is headquartered in Warsaw, Poland, with offices in the Czech Republic, Germany, and the USA.
For more information visit: www.enxoo.com
We are Poland’s first exclusively wholesale operator of largescale fibre optic Internet access network.
We unlock the potential of digital world by providing first rate infrastructure and services
NEXERA is an infrastructural telecommunications group building a Next Generation Access (NGA) network. The current projects in thirteen areas of central and north-east Poland are carried out in the framework of one of the most important programmes of the Polish government – Operational Program Digital Poland (Program Operacyjny Polska Cyfrowa - POPC).
NEXERA is a joint venture of Infracapital, one of Europe’s leading infrastructure investment funds with significant experience in telecommunications investments, and Nokia, a global technological leader, providing the most comprehensive portfolio of telecommunications technology and services for administrations, large enterprises and consumers
For more information visit: www.nexera.pl/en