NEXERA selects enxoo to automate business & operational processes

NEXERA selects enxoo to provide a complete business and operational process management solution. It will be built by enxoo in collaboration with OSS system supplier CROSS Network Intelligence, and it will support all business and operational processes of the operator.

enxoo for communications.png

WARSAW, Poland – May 9, 2018 – enxoo, a Platinum Salesforce Partner and one of the leading providers of industry cloud for telecommunications, announced today that NEXERA, the recently established wholesale access network operator in Poland, has chosen the company for the provision of complete, end-to-end, cloud-based BSS and OSS solution.

In June 2017, NEXERA won the competition within the Operational Programme Digital Poland (POPC) and will deploy modern fiber-optic broadband infrastructure in thirteen areas of central and north-eastern Poland. Currently, the operator is executing the PLN 1.3B investment with the aim of constructing a modern optic fibre network reaching 450k households by mid-2020.

The solution delivered by enxoo will allow NEXERA to provide top-notch quality and reliability wholesale service in an efficient and flexible way. enxoo for communications solution will support NEXERA’s business and operational processes providing automation in fields of customer management, product management, request handling, offer preparation, order fulfillment, network management, billing, service assurance, as well as reporting.

enxoo solution is built additively on Salesforce® platform and offers the following additional benefits:

  • One integrated platform for order and network management, including business and operational aspects,
  • Service provisioning acceleration by unification of business and technical framework, service assurance streamline by shortening the time of reaction to Customer or Network Incidents, as well as reporting simplification and transparent insight into data,
  • Configurable service catalog enabling smooth management of complex products and pricing models.

enxoo invited Czech headquartered CROSS Network Intelligence to provide a cross intelligence platform designed to let telecoms operate their networks more efficiently. The platform allows to integrate the data regarding all owned and leased physical, logical and virtual network inventory assets and the services which run on them. This solution enables telecoms to plan, document and integrate inventory services into their key financial, operational and assurance processes.

enxoo solution will enable NEXERA to respond to customer demand quickly and with the highest quality,” said Jacek Wiśniewski, COO of Nexera Holding Sp. z o.o. “Great level of automation of the solution, flexibility of platform as well as in-depth telco knowledge and experience of enxoo team encouraged us to select this partner.”

“In the years to come NEXERA will play an important role in Polish telco market by providing modern infrastructure, which will allow for the provision of broadband Internet to hundreds of thousands of underserved customers in a number of geographies,” said Krzysztof Zych, CEO at enxoo. “We are delighted that NEXERA has chosen enxoo to support their business. Together with Salesforce and CROSS, we look forward to the effects of our collaboration.”

About enxoo

enxoo is an IT consulting company which delivers transformational projects to automate and simplify the quote-to-revenue process powered by Salesforce® technology. enxoo solutions are designed to help increase revenue and sales performance efficiency for companies from telecommunications, software, business services, and real estate industries. enxoo is headquartered in Warsaw, Poland, with offices in the Czech Republic, Germany, and the USA. For more information visit:


NEXERA is a joint venture of Infracapital, one of Europe’s leading infrastructure investment funds with significant experience in telecommunications investments, and Nokia, a global technological leader, providing telecom services to providers, administration, large enterprises and consumers with the most complete, comprehensive portfolio of products, services, and licences in the industry. Infracapital and Nokia have joined forces to build and operate a future-proof optic fibre broadband network in Poland. NEXERAis one of the largest beneficiaries of the Digital Poland Operating Programme of the Polish government, backed by EU funding. It will become Poland’s first pure broadband wholesale provider on such a large scale. For more information visit: